Frequently Asked Questions (FAQ)

1. Introduction

Japan4D is dedicated to offering a secure, fair, and responsible lottery gaming experience. This policy outlines the rules and conditions governing participation in Japan4D lottery games. By purchasing or using Japan4D lottery services, players agree to comply with these policies.

2. Eligibility

- Participants must be at least 18 years old or meet the legal gambling age in their respective jurisdictions.

- Players must be legally allowed to participate in online or offline lottery games according to their country’s regulations.

- Employees of Japan4D, its affiliated companies, and their immediate family members are prohibited from participating in draws to maintain fairness.

3. Ticket Purchase and Validity

- Tickets must be purchased exclusively through official Japan4D platforms or authorized retailers.

- Digital tickets are securely stored in the player's account, while physical tickets should be kept safe, as they serve as proof of participation.

- A ticket becomes invalid if it is lost, stolen, damaged, altered, counterfeit, or otherwise unverified by Japan4D.

- Players are responsible for reviewing their purchase details before confirming transactions, as all sales are final and non-refundable.

4. Draw Process and Prize Determination

- Japan4D ensures transparency and fairness by conducting all lottery draws using certified random number generators (RNGs) or traditional draw machines.

- Official draw results are published on the Japan4D website and app for public verification.

- In the event of unexpected disruptions, Japan4D reserves the right to postpone or cancel a draw, with prior notification to affected players.

5. Responsible Gaming

- Japan4D promotes responsible gambling and provides self-exclusion options for players who wish to limit their participation.

- Players are encouraged to set deposit limits and seek assistance from support services if gambling becomes problematic.

- The platform strictly prohibits underage gambling and takes necessary measures to verify age and identity.

6. Claiming Prizes

- Winners must claim their prizes within the designated period, as stated in the official lottery rules.

- Prizes may be subject to local taxes and regulations, and Japan4D holds no liability for tax obligations.

- Large winnings may require identity verification before disbursement to prevent fraudulent claims.

By participating in Japan4D lottery games, players acknowledge and accept these policies. Japan4D reserves the right to update or amend its policies at any time to enhance security and compliance.